FAQ

Yes, We offer Cash on Delivery (COD) on eligible products across Pakistan for your convenience.

Delivery usually takes 3–5 working days, depending on your location and order confirmation time.

Delivery charges may vary based on your location and order size but standard shipping charges is Rs.199.
Exact shipping charges are shown at checkout before placing the order.

Yes, you can request order cancellation or modification before the order is dispatched.
Please contact our support team as soon as possible.

If you receive a damaged, defective, or incorrect item, please contact us within24 hours of deliverywith pictures of the product.
We will arrange a replacement or refund according to our Refund & Returns Policy.

Yes. Returns are accepted for eligible products if:

• The product is unused

The original packaging is intact

The return request is made within the allowed return period.

(Please check our Refund & Returns Policy for full details.)

Absolutely, Your personal information is secure and used only to process orders and improve your shopping experience, as described in our Privacy Policy.

Yes, Shopzious delivers to most cities and areas across Pakistan through trusted courier services.

Our courier partner will attempt delivery again or contact you for rescheduling. Please keep your phone active.

Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp.

Parcel opening before payment is not allowed. However, if there is any issue after delivery, we offer support according to our return policy.

Yes, You can place your order via WhatsApp support 0332-4333220